Property software doesn't move quickly. Inventory platforms, CRMs and maintenance tools all tend to follow the same pattern: long gaps between meaningful updates, and prices that go up anyway.
We built Wooma to change that, and it's why we keep shipping new features at a pace most of the sector isn't used to.
But speed on our own product only solves half the problem. The other half is confidence: knowing you truly own your data, that it's secure, and that you're always in control of where it goes next. That's what Wooma Vault is for: showing agencies the art of the possible when it comes to taking back control of their own data.
Introducing Wooma Vault
Wooma Vault is a white glove service from our team of data specialists, built to put agency owners back in the driving seat when it comes to how their data is stored, protected and moved, across inventory, CRM and maintenance platforms alike.
It's an extension of the switching support we already offer customers moving to Wooma, expanded to meet demand we've seen from agents who want more from us on the data side specifically.
That demand has grown alongside a few trends we've noticed: agencies thinking harder about business continuity, more attention on data security generally, and the occasional vendor tightening their terms of service in ways that make agents nervous about what would happen if they ever needed to leave.
Wooma Vault isn't limited to inventory data, and it isn't limited to switching to Wooma. It's a broader service than that, and true ownership of your data is what it delivers.
What Wooma Vault includes
- Seamless switching, powered by our own technology. Our data specialists use the same tools that already move customers onto Wooma, applied to whatever platform you're on, inventory, CRM or maintenance software.
- Consultancy on keeping your data secure. We'll talk through your options for backing up and storing your data on your own terms, not just Wooma's.
- Cloud storage built for agencies. Where you need somewhere secure to hold a copy of your own data, we can provide fast, flexible cloud storage at a fair price, sized to your business rather than a one-size-fits-all plan.
- A technical partner, not just a tool. Most agencies don't have this expertise in-house. We act as that expertise, so you're never tied to a system longer than you want to be, and can make every strategic decision with confidence, without data continuity becoming a hassle point.
- Confidence at the negotiating table. Whether you're renewing a contract or moving to a new platform, having a data expert alongside you means you walk in with leverage and clarity, not guesswork.
- Advice that goes beyond switching. Our team can work directly with your internal staff on data backup strategy and contingency planning, whether or not a change of software is anywhere on the horizon.
- Support for the bigger decisions. If you're weighing up a merger or acquisition, or simply want peace of mind that your business could keep running through a vendor outage or a sudden change in terms, this is exactly the kind of planning we can help with.
We've done this before, at scale
We've already helped agents move millions of individual inventory records between systems as part of our existing switching service. That's given us a genuinely detailed picture of how different platforms structure their data, and where things typically go wrong when agents try to move it themselves.
In the simplest terms: every system stores the same kind of information, property details, item conditions, photos, dates, but in its own particular way. Moving from one to another means carefully matching up the right details in the old system with the right place in the new one, so nothing gets lost, duplicated, or scrambled along the way. That's the unglamorous, detailed work our team already does every day.
It's exactly this experience that lets us show agencies the art of the possible: what a clean, complete, stress-free move actually looks like, whether that's onto Wooma or simply into a safe copy of your own.
Why now
This sits squarely inside what we're trying to do at Wooma: help the property sector innovate at a pace it hasn't seen before.
Inventory platforms, CRMs and maintenance tools have mostly moved slowly for years, and agents have had little real leverage to demand better, because switching between systems has always felt like a bigger job than it should be.
We hear this constantly. Agency owners who suspect they could get more from their software, but who hold back, not because they're happy with what they've got, but because they're not sure where their data actually sits, whether it's genuinely safe, or how they'd even begin moving it if they needed to.
The most successful businesses already treat data differently, whatever industry they're in. In banking, retail or logistics, the biggest players don't leave their data at the mercy of somebody else's terms. They own it outright, they have a trusted partner looking after it properly, and they keep the freedom of movement to take it wherever solves their next challenge. There's no good reason property should work any differently.
Wooma Vault exists to remove that hesitation. If agents have real confidence in their data, they can make decisions about their software based on what's actually best for their business, not on fear of what they might lose by looking elsewhere. That's what true ownership of your data should feel like.
Think of it like this
Think of it like keeping a journal of everything that matters to your business for years, only to find out the journal was never really yours. Someone else decides whether you're allowed to read it, copy it, or take it with you if you ever want to write somewhere else.
That's what it can feel like when years of inventory records, CRM notes or maintenance history sit inside a system you don't fully control. Wooma Vault exists so that's never the position you're in.
We built this because we think about business the way most agency owners do: you should be free to make the best decision for your business, not the one your software makes easiest. Wooma Vault exists to put you back in the driving seat, whether or not you ever become a Wooma customer for anything else.
A few questions worth asking any vendor
If you want a starting point before speaking to our team, these are worth putting to any vendor you rely on. Copy them straight into an email if you're not sure of the answers:
Copy these questions
Can I export all of our data myself easily, in one click, at any time, without a fee?
What happens to our data if we ever leave, and how long do we have to retrieve it?
When was the last time your Terms of Use changed, and when/how were we made aware of this change?
If you're not satisfied with the answer you get, that's exactly the sort of thing our data specialists can help you work through.
Secure what's yours
Secure what's yours and unlock full data security. That's the whole point of Wooma Vault: real ownership, real control, and an expert standing beside you when it matters, whether that's a tricky negotiation, a move to a new platform, or simply knowing your records are safe.
Wooma Vault is available now, to any agency, whether or not you use Wooma for anything else. If you'd like to talk through your options, request a demo for a no obligation conversation.